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The shift of services from acute hospitals to general practice requires clinicians to become actively involved in the process of change. This book sets out to demonstrate that with careful planning, implementation and evaluation of this process, problems can be avoided and the quality of service enhanced. Meer
As soon as this book first appeared in 1990 it became the standard text for the new generation of practice managers with responsibility for implementing many of the radical changes taking place in general practice. Meer
The management function is practice-based primary care and who performs it varies by practice. While the number of practice managers increase and their role continues to unfold in response to NHS changes, the development of practice management as a profession is contained if not constrained by GPs, as both employers and as the dominant profession within primary care. Meer
For GPs and practice managers the challenge of the NHS reforms is to understand the business context in which general practice operates. Of the many skills learned from commerce and industry needed for the development of an effective strategy, business planning has been demonstrated to bring important benefits to the practice. Meer
Information is a key resource to primary health care and is increasingly required in individual practices. This book will demystify the subject, which is often presented in complex terms. Meer
The recent concept of 2.0", a consequence of "Web 2.0", discusses the emergence of a new style, emancipated from the Web, which finds applications in all areas of social activity: management, innovation, education , organization, territory, etc. Meer
With innovation fast becoming omnipresent and part of strategic matters, there is a growing need to understand how to jumpstart the innovation process. Meer
Mining is fundamental to our lives - we wear and travel in; build, cook and communicate with its products daily. However, it is also one of the most environmentally damaging industries. Meer
This introduction to organizational analysis and change is written in a lively, pictorial and concise style. It starts from the belief that one cannot act responsibly without a rounded understanding of both the context and the likely implications of one's actions. Meer
The concept of the 'triple bottom line' (TBL) - the idea that business activity can simultaneously deliver financial, social and environmental benefits - was introduced in the early 1990s. Meer
This practical work has clinical guidelines, and advice on controlling symptoms, as well as showing doctors and carers how to provide physical and psychological comfort. Meer
Shows how to make sure your project is successful. Covers risk-management together with insights on how to plan, lead, organize and control a project Meer
The aim of this set of volumes is to provide a carefully selected comprehensive collection of well-regarded, seminal articles on this subject, such as would be used by academics and advanced students in the field. Meer
This book is a tribute to Prof. Jan in ‘t Veld, who is the real founder of the Delft Systems Approach. Until a few days before he died in 2005, he was working on the English translation of his successful book Analyse van Organisatie-problemen. Meer
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