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Books in the Quality and Business Excellence series can help readers enhance customer value and satisfaction by integrating the customer’s voice into design, manufacturing, supply chain, and field processes. Meer
Foundations and Applications of MIS presents a unique systems theory approach to management information system (MIS) development. The development is driven by the need to eliminate ambiguity in specification, design and construction of the application software. Meer
This is a graduate level textbook on measure theory and probability theory. It presents the main concepts and results in measure theory and probability theory in a simple and easy-to-understand way. Meer
E-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds provides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers. Meer
A book that is suitable for undergraduate and postgraduate students of business administration who are pursuing courses in marketing, product portfolio management, new product development and product policy. Meer
This book provides an overview of, and practical guidance on, the range of human factors (HF) methods that can be used for the purposes of accident analysis and investigation in complex sociotechnical systems. Meer
This comprehensive text gives an interesting and useful blend of the mathematical, probabilistic and statistical tools used in heavy-tail analysis. It is uniquely devoted to heavy-tails and emphasizes both probability modeling and statistical methods for fitting models. Meer
Telecommunications Network Design And Management represents the state-of-the-art of applying operations research techniques and solutions across a broad spectrum of telecommunications problems and implementation issues. Meer
Americans are bombarded with statistical data each and every day, and healthcare professionals are no exception. All segments of healthcare rely on data provided by insurance companies, consultants, research firms, and the federal government to help them make a host of decisions regarding the delivery of medical services. Meer
The increasing popularity of online shopping makes Internet retailing a megatrend that cannot be ignored. The collaboration of two co-authors bringing academic rigor and broad consulting experience into the mix, Internet Retail Operations: Integrating Theory and Practice for Managers offers enduring insights on operational issues and principles for the management of internet supply chains. Meer
Optimization is a rich and thriving mathematical discipline. The theory underlying current computational optimization techniques grows ever more sophisticated. Meer
Best Practices in Configuration Management to Ensure Quality
Many organizations are invoking a new kind of management technique – Configuration Management – meant to ensure a product maintains its originally intended design, materials, composition, and processing throughout its entire lifecycle. Meer
The cases illustrate basic concepts while expanding students' understanding of economic, political and cultural concerns that must be interwoven into such key areas as process design, quality and supply chain management. Meer
Whether it's because of a lack of understanding, poor planning, or a myriad of other things, 50 to 60 percent of the IT effort in most companies can be considered waste. Meer
Evolved from the lectures of a recognized pioneer in developing the theory of reliability, Mathematical Models for Systems Reliability provides a rigorous treatment of the required probability background for understanding reliability theory. Meer
The Lean Anthology: A Practical Primer in Continual Improvement presents operations management case studies that illustrate a Lean process improvement journey. Meer
In engineering and quality control, various situations, including process validation and design verification, require equivalence and noninferiority tests. Meer
Presents interdisciplinary research on diverse issues related to logistics from an inclusive range of methodological perspectives. This publication focuses on original contributions in the form of theoretical, experimental research, and case studies on logistics strategies and operations management with an emphasis on military, aeronautical, and maritime environments. Meer
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