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Strategic Service Management is a new approach for competitive success which embraces the major developments in service management thinking over the 1980s. Meer
Drawing on the wisdom of an astonishing array of talented people – from elite athletes to top managers, from rulers of countries to rulers of global business empires – Alastair Campbell uses his forensic skills, as well as his own experience of politics and sport, to get to the heart of success. Meer
The Business Continuity playbook provides the background and tools to create, manage, and execute all facets of an organization’s business continuity program (BCP). Meer
How do you, as a busy security executive or manager, stay current with evolving issues, familiarize yourself with the successful practices of your peers, and transfer this information to build a knowledgeable, skilled workforce the times now demand? Meer
The rapid changes in health care including novel technologies as well as the changing economic, political, and social landscapes are all forcing physicians as well as most types of health care practitioners to re-think their role in leadership. Meer
Reveals the strategies and tactics that separate the winners from the losers. This guide argues that power is a force that can be used and harnessed for individual gain, but also for the benefit of organisations and society. Meer
The president and CEO of Scandinavia Airlines details how to restructure an organization so that customer needs take priority, how to best utilize employees who deal directly with customers, and how to increase employee motivation. Meer
This book tells IT what they can do now to implement an investment-savvy disaster recovery plan, using what's already in the system, without compromising other network resources. Meer
The Football Manager Guide to Football Management is for anyone who has ever believed that they could do a better job than their club’s manager. It’s for anyone who has ever tried to prove that point by taking the hot seat in the management simulation Football Manager. Meer
Water Use Management, and Planning in the United States is designed with new college classes on water resources in mind. It provides information on hydrology, biology, geology, economics, and geography along with historical water policies and regional regulations. Meer
The third edition of Security Careers is the authoritative reference for current job descriptions and pay practices of security, compliance, and ethics occupations. Meer
From Corporate Security to Commercial Force: A Business Leader’s Guide to Security Economics addresses important issues, such as understanding security related costs, the financial advantages of security, running an efficient security organization, and measuring the impact of incidents and losses. Meer
Security and Loss Prevention: An Introduction, Seventh Edition, provides introductory and advanced information on the security profession. Security expert, Phil Purpura, CPP, includes updates on security research, methods, strategies, technologies, laws, issues, statistics and career options, providing a comprehensive and interdisciplinary book that draws on many fields of study for concepts, strategies of protection and research. Meer
Security Risk Assessment is the most up-to-date and comprehensive resource available on how to conduct a thorough security assessment for any organization. Meer
Traditional meetings reduce efficiency, kill urgency, and breed compromise and complacency. This book features eight principles which offers a way to have fewer, shorter, more purposeful meetings. Meer
‘Mind Maps are indispensable in the business world. I recommend this book to all business people.’
Nicky Oppenheimer, Chairman, De Beers
‘Buzan shows corporate executives how to hotwire their creative energies. Meer
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