Usability and User Experience.- Performance-Based Usability Testing: Metrics That Have the Greatest Impact for Improving a System’s Usability.- Extending Quality in Use to Provide a Framework for Usability Measurement.- Combining Fast-Paced Usability and Scientific Testing to Improve the Lunar Quest Physics Game.- Considering User Knowledge in the Evaluation of Training System Usability.- Engaging Experience: A New Perspective of User Experience with Physical Products.- User-Centered Mouse Access Evaluation Design: Windows-Based Simulation Technology.- Engaging and Adaptive: Going beyond Ease of Use.- Usability Evaluation of Mp3/CD Players: A Multi-Criteria Decision Making Approach.- From Usability to Playability: Introduction to Player-Centred Video Game Development Process.- Mapping of Usability Guidelines onto User’s Temporal Viewpoint Matrix.- A Study on User Centered Game Evaluation Guideline Based on the MIPA Framework.- The Factor Structure of the System Usability Scale.- Validating a Standardized Usability/User-Experience Maturity Model: A Progress Report.- Defining Expected Behavior for Usability Testing.- Interaction Techniques for Binding Smartphones: A Desirability Evaluation.- A Usability Inspection of Medication Management in Three Personal Health Applications.- Designing a Lighting with Pleasure.- Plugging the Holes: Increasing the Impact of User Experience Evaluations.- Methods and Techniques for HCD.- Elicitation of User Requirements for Mobile Interaction with Visual and RFID Tags: A Prototype-Based Exploratory Study.- The Physiological User’s Response as a Clue to Assess Visual Variables Effectiveness.- A Photo Correlation Map Using Mobile AP II for Scenario-Based Design.- Accelerating the Knowledge Innovation Process.- What Properties Make Scenarios Useful in Design for Usability?.- A Method for Consistent Design of User Interaction with Multifunction Devices.- A Mobile Application for Survey Reports: An Evaluation.- Integrating User Experience into a Software Development Company – A Case Study.- Full Description Persona vs. Trait List Persona in the Persona-Based sHEM Approach.- Organized Reframing Process with Video Ethnography: A Case Study of Students’ Design Project for New Interface Concept from Research to Visualization.- Animated Demonstrations: Evidence of Improved Performance Efficiency and the Worked Example Effect.- Personas Layering: A Cost Effective Model for Service Design in Medium-Long Term Telco Research Projects.- Bridging Software Evolution’s Gap: The Multilayer Concept.- A Proposal of XB-Method, an Idea Generation System for New Services Using User Experiences.- Integrating Human-Computer Interaction Artifacts into System Development.- “How Do I Evaluate THAT?” Experiences from a Systems-Level Evaluation Effort.- Changes of HCI Methods towards the Development Process of Wearable Computing Solutions.- Combining Activity Theory and Grounded Theory for the Design of Collaborative Interfaces.- User Behavior Patterns: Gathering, Analysis, Simulation and Prediction.- Scenarios in the Heuristic Evaluation of Mobile Devices: Emphasizing the Context of Use.- The Proposal of Quantitative Analysis Method Based on the Method of Observation Engineering.- Translating Subjective Data to Objective Measures to Drive Product Design and Experience.- Towards an Holistic Understanding of Tasks, Objects and Location in Collaborative Environments.- Approach to Human Centered Design Innovation by Utilized Paper Prototyping.- Structured Scenario-Based Design Method.- Facilitating Idea Generation Using Personas.- Understanding Diverse Human Needs and Requirements.- Auditory and Visual Guidance for Reducing Cognitive Load.- Tailoring Interface for Spanish Language: A Case Study with CHICA System.- A Personal Assistant for Autonomous Life.- Towards a Theory of Cultural Usability: A Comparison of ADA and CM-U Theory.- Regional Difference in the Use of Cell Phone and Other Communication Media among Senior Users.- Grouping Preferences of Americans and Koreans in Interfaces for Smart Home Control.- User Needs of Mobile Phone Wireless Search: Focusing on Search Result Pages.- Why Taking Medicine Is a Chore – An Analysis of Routine and Contextual Factors in the Home.- Social Robot Design.- Culture and Communication Behavior: A Research Based on the Artifact Development Analysis.- Exploring the Interface Design of Mobile Phone for the Elderly.- Design for China Migrant Workers: A Case of User Research and Mobile Product Concepts Development.- User Value Based Product Adaptation: A Case of Mobile Products for Chinese Urban Elderly People.- From Novice to Expert – User’s Search Approaches for Design Knowledge.- Leveraging User Search Behavior to Design Personalized Browsing Interfaces for Healthcare Web Sites.- Multimodal Corpus Analysis as a Method for Ensuring Cultural Usability of Embodied Conversational Agents.- Support Method for Improving the Ability of People with Cerebral Palsy to Efficiently Point a Mouse at Objects on a GUI Screen.- A Study of Design That Understands the Influences on the Changes of Information Processing Ability of Users.- Common Understanding of Graphic Image Enhance "Emotional Design".- Older Drivers and New In-Vehicle Technologies: Adaptation and Long-Term Effects.- Frequency of Usage and Feelings of Connectedness in Instant Messaging by Age, Sex, and Civil Status.- Examining Individual Differences Effects: An Experimental Approach.- HCD in Industry.- Usability Maturity: A Case Study in Planning and Designing an Enterprise Application Suite.- Developing a Scenario Database for Product Innovation.- Practice of Promoting HCD Education by a Consumer-Electronics Manufacturer.- A Survey of User-Experience Development at Enterprise Software Companies.- User-Experience Development.- Measurements and Concepts of Usability and User Experience: Differences between Industry and Academia.- Proactive Ergonomics in Refrigerator Concept Development.- Corporate User-Experience Maturity Model.- HCD for Web-Based Applications and Services.- Website Affective Evaluation: Analysis of Differences in Evaluations Result by Data Population.- Evaluating E-Commerce User Interfaces: Challenges and Lessons Learned.- Caring and Curing by Mixing Information and Emotions in Orphan Diseases Websites: A Twofold Analysis.- Eye Tracking Method to Compare the Usability of University Web Sites: A Case Study.- User Centered Design of a Learning Object Repository.- Web Orchestration: Customization and Sharing Tool for Web Information.- Using Google Analytics to Evaluate the Usability of E-Commerce Sites.- Site-it!: An Information Architecture Prototyping Tool.- A Theoretical Model for Cross-Cultural Web Design.- An Investigation of User’s Mental Models on Website.- Using Measurements from Usability Testing, Search Log Analysis and Web Traffic Analysis to Inform Development of a Complex Web Site Used for Complex Tasks.- User-Centered Design Meets Feature-Driven Development: An Integrating Approach for Developing the Web Application myPIM.- The Effects of Information Architecture and Atmosphere Style on the Usability of an Ecology Education Website.- Accommodating Real User and Organisational Requirements in the Human Centered Design Process: A Case Study from the Mobile Phone Industry.- Affectively Intelligent User Interfaces for Enhanced E-Learning Applications.- Design of a Web-based Symptom Management Intervention for Cancer Patients.- A Preliminary Usability Evaluation of Hemo@Care: A Web-Based Application for Managing Clinical Information in Hemophilia Care.- Fundamental Studies on Effective e-Learning Using Physiology Indices.- Culture Design of Information Architecture for B2C E-Commerce Websites.- Influence and Impact Relationship between GIS Users and GIS Interfaces.- Investigation of Web Usability Based on the Dialogue Principles.- User Involvement and Participatory Methods.- Participatory Human-Centered Design: User Involvement and Design Cross-Fertilization.- Playful Holistic Support to HCI Requirements Using LEGO Bricks.- User Research and User Centered Design; Designing, Developing, and Commercializing Widget Service on Mobile Handset.- The Method of User’s Requirement Analysis by Participation of the User: Constructing an Information System for Travelers.- Concept Development with Real Users: Involving Customers in Creative Problem Solving.- Towards Fine-Grained Usability Testing: New Methodological Directions with Conversation Analysis.- Possibility of Participatory Design.- The Value of Answers without Question[s]: A Qualitative Approach to User Experience and Aging.- Shaping the Future with Users – Futures Research Methods as Tools for User-Centered Concept Development.- Empowering End Users in Design of Mobile Technology Using Role Play as a Method: Reflections on the Role-Play Conduction.- The User’s Role in the Development Process of a Clinical Information System: An Example in Hemophilia Care.- HCD at Work.- From Tools to Teammates: Joint Activity in Human-Agent-Robot Teams.- Capturing and Restoring the Context of Everyday Work: A Case Study at a Law Office.- Development of CSCW Interfaces from a User-Centered Viewpoint: Extending the TOUCHE Process Model through Defeasible Argumentation.- Ergonomic Approach for the Conception of a Theatre Medical Regulation System.- Use of Nursing Management Minimum Data Set (NMMDS) for a Focused Information Retrieval.- HCD Case Study for the Information Security Training System.- Driving and Situation Awareness: A Cognitive Model of Memory-Update Processes.- Redefining Architectural Elements by Digital Media.- Cognitive Engineering for Direct Human-Robot Cooperation in Self-optimizing Assembly Cells.- Evaluating Design Concepts to Support Informal Communication in Hospitals through the Development of a Tool Based on an Iterative Evaluation.- Understanding Activity Documentation Work in Remote Mobility Environments.- Human Factor’s in Telemedicine: Training Surgeons by Telementoring.- User Experience in Machinery Automation: From Concepts and Context to Design Implications.- Perceived Usefulness and Perceived Ease-of-Use of Ambient Intelligence Applications in Office Environments.- Clinical System Design Considerations for Critical Handoffs.- Looking for the 3D Picture: The Spatio-temporal Realm of Student Controllers.- A Proposal for “Work-Effective Guidelines” for the Growth of HCD.- Working in Multi-locational Office – How Do Collaborative Working Environments Support?.- Human Centered Design of Mobile Machines by a Virtual Environment.